My background
I look at the
whole business.
Marketing has to work in the real world—with customers, teams, budgets and an operation that can deliver.

My perspective comes from more than 17 years of building businesses, leading teams and taking responsibility for the decisions that shape growth.
I have founded and operated businesses, built agency teams and served as a CMO in automotive ecommerce and franchising. My experience also spans retail, restaurants, hospitality, travel and live events. Alongside marketing, I have been responsible for sales, operations, customer service and delivery.
When I look at your business, I want to understand how the parts work together. What does it cost to earn a customer? What does that customer contribute? Can your team deliver the experience your marketing promises? Those questions connect your strategy to the work happening every day.
I believe strong leadership makes the priorities clear and gives people the tools to act. That can mean agreeing on a useful KPI, improving a handoff, testing an offer or evaluating where AI can genuinely improve a workflow. The goal is progress you can explain and repeat.
I created this site to share foundational tools and informed perspectives with business owners, franchise owners and the teams supporting them. You can use the calculators without signing up, examine the sources behind an article and take a practical next step with your team.
You will find my perspective here, developed from a broad range of roles and industries. I keep the examples public or hypothetical. Your business has its own circumstances; use these resources to ask better questions and make more informed decisions.
Selected press and recognition ↗
What are you working through?
A question about your business, an idea worth debating, or a conversation you’d like to have—send it my way.
The monthly brief
Something worth opening.
Once a month.
A business question, my take on it, and a resource to help you work through it. Read it when you have time. Unsubscribe whenever you like.
